Entrust Customers






Bank of New Zealand - one of New Zealand's leading financial institutions - is a member of the National Australia Bank Group, which has a geographic spread of assets in Australia, Asia, the United Kingdom and New Zealand. Globally, the National Group has an asset base of over $250 billion and is ranked as one of the 50 largest banks in the world.

BNZ Video Reference

Interviewee: Kostia Shinderman, Manager of Telephone, Mobile & e-Channels

Solution: IdentityGuard for personal Banking Customers - over 95k already deployed

1. Bank of New Zealand Company Overview 1:08
2. Using IdentityGuard to Secure Online Banking Customers 0:46
3. Increased Online Services 1:12
4. Why Second Factor Authentication 1:53
5. The Selection Process 2:31
6. Choosing Entrust, and IdentityGuard 2:31
7. Choosing IdentityGuard over other Solutions 3:08
8. On Time, and On Budget 1:23
9. Implementation Experience 2:14
10. Introducing IdentityGuard to Banking Customers 3:23
11. Distributing The Card To Customers 1:04
12. Internal Resources 1:56
13. Introducing IdentityGuard to Staff 1:40
14. Integration With Other Systems 1:31
15. Customer Satisfaction 1:40
16. Reliability 0:12
17. What do you like most about IdentityGuard 1:10
18. Return on Investment 2:33
19. Overall Experience with Entrust 2:20
20. Experience with Entrust Support 0:18
21. Entrust Compared to Other Vendors 1:56
22. Balancing Security and Convenience 0:57
23. Choosing Entrust & Recommending IdentityGuard 1:36
24. Lessons Learned 2:11