Entrust GetAccess™: Mobile Server

Frequently Asked Questions

  1. What is the Entrust GetAccess™ Mobile Server?
  2. Why do Global 2000 companies need the Entrust GetAccess Mobile Server?
  3. What features are available in the Entrust GetAccess Mobile Server 1.0?
  4. How is the Entrust GetAccess Mobile Server 1.0 unique?
  5. What type of devices does the Entrust GetAccess Mobile Server support?
  6. How does the Entrust GetAccess Mobile Server combine with Entrust GetAccess to provide an overall wireless solution?
  7. Does the Entrust GetAccess Mobile Server require any special software on the mobile device?
  8. Does the Entrust GetAccess Mobile Server work without Entrust GetAccess?
  9. My WAP gateway supports "cookies". Why do I need the Entrust GetAccess Mobile Server?
  10. I have an HTML Web site. Will the Entrust GetAccess Mobile Server translate the content to WML?
  11. Can the Entrust GetAccess Mobile Server be extended to support other devices?
  12. What gateways does the Entrust GetAccess Mobile Server support?
  13. What types of applications can the Entrust GetAccess Mobile Server support?
  14. What standards/protocols does the Entrust GetAccess Mobile Server support?
  15. How quickly can the Entrust GetAccess Mobile Server be deployed?
  1. What is the Entrust GetAccess™ Mobile Server? (top)

    The Entrust GetAccess Mobile Server makes it possible to deliver personalized and secure Web portal services to wireless devices and mobile users. It extends the enhanced identification, fine-grained authorization, single sign on (SSO), and personalization functionalities of Entrust GetAccess™ to multiple devices.

    The Entrust GetAccess Mobile Server enables and secures mobile transactions providing key functionality to manage users and their access privileges. In addition to enabling users of wireless, Web, and non-Web devices to conduct secure and trusted wireless transactions, this functionality also helps build strong relationships with customers, partners, employees and citizens.

  2. Who needs the Entrust GetAccess Mobile Server? (top)

    The Entrust GetAccess Mobile Server is designed for Global 2000 companies and wireless service operators for applications that support large user bases and require seamless integration with back-end applications and databases. The Entrust GetAccess Mobile Server extends the current Entrust GetAccess infrastructure, which supports a single integrated multi-device strategy.

  3. What features are available in the Entrust GetAccess Mobile Server 1.0? (top)

    The Entrust GetAccess Mobile Server utilizes the secure, portal infrastructure of Entrust GetAccess, and provides features inherent in Entrust GetAccess. These features include:

    • Mobile access to secure Internet content:
      • Allows millions of customers, partners, employees, and suppliers to sign-on to an e-business portal only once using strong authentication from their wireless device.
      • Personalized content via direct access to applications deployed across platforms, Web servers, Internet domains and international borders.
    • Consistent portal branding:
      • Customizable to maintain corporate look and feel for Web and wireless users.
    • Protocol independent:
      • The GetAccess Mobile Server is designed to provide proxy services to devices that connect through gateways with http support. Using this architecture allows Entrust GetAccess to seamlessly support multiple device types, both Web and wireless.
      • WAP gateways support most wireless networks, such as GSM, CDMA, PHS, TDMA.
    • Central Web-based administration for Web and wireless users:
      • Wireless user profiles are supported via the Entrust GetAccess administration module, a Web-based user administration tool that allows for easy setup, configuration, and management of personalized content and privilege for each user.
    • Logging:
      • The Entrust GetAccess Mobile Server multi-level logging facilitates setup, optimizes performance, and allows for continuous managed security monitoring.
    • Configurable SSL support:
      • The Entrust GetAccess Mobile Server can be configured to receive and transmit SSL to the wireless gateway and back-end services.
      • Performance and security can be optimized depending on the system architecture.
    • Scalable for high load requirements:
      • Multiple instances of the Entrust GetAccess Mobile Server can be operated in a distributed environment to support high loads.
      • Configurable cache and common database for session management ensures continuous request processing.
    • Flexible, optimized architecture:
      • The Entrust GetAccess Mobile Server was designed around a plugable framework that facilitates customization optimized for login performance.
      • Performance has been optimized to ensure that users can get immediate access to perform tasks and logout.
  4. How is the Entrust GetAccess Mobile Server 1.0 unique? (top)

    The Entrust GetAccess Mobile Server provides a common integrated strategy for enabling personalized services to emerging wireless device types that use different standards and protocols around the world. The Entrust GetAccess Mobile Server has been used in deployments of millions or Web and wireless users with proven scalability, high availability and ease-of-use.

  5. What type of devices does the Entrust GetAccess Mobile Server support? (top)

    The Entrust GetAccess Mobile Server v1.0 supports WML1.1 over WAP. Devices compatible with the WAP 1.1 standard are manufactured by all of the large hand-set builders, such as Nokia®, Ericsson®, Motorola®, Siemens®, etc.

  6. How does the Entrust GetAccess Mobile Server combine with Entrust GetAccess to provide an overall wireless solution? (top)

    The Entrust GetAccess Mobile Server combines with Entrust GetAccess to provide a total security infrastructure for trusted transactions. The Entrust GetAccess Mobile Server performs session management, error handling, logging, and security checking while Entrust GetAccess performs authentication, authorization, administration, and portal management.

  7. Does the Entrust GetAccess Mobile Server require any special software on the mobile device? (top)

    The Entrust GetAccess Mobile Server operates without any client side software. It is designed to perform proxy services on behalf of mobile devices.

  8. Does the Entrust GetAccess Mobile Server work without Entrust GetAccess? (top)

    The Entrust GetAccess Mobile Server was designed as a key component in a solution that requires Entrust GetAccess. Currently, the Entrust GetAccess Mobile Server operates as an independent server-side software product designed to be integrated with Entrust GetAccess.

  9. My WAP gateway supports "cookies". Why do I need the Entrust GetAccess Mobile Server? (top)

    The Entrust GetAccess Mobile Server offers a single integrated strategy for mobile devices. Performing session state management using cookies offsite at the gateway is not only a security concern but pushes functionality that should be monitored and controlled behind a corporate firewall. Performing this function in the WAP gateway limits the ability to offer services on other devices and represents a single point failure.

  10. I have an HTML Web site. Will the Entrust GetAccess Mobile Server translate the content to WML? (top)

    The Entrust GetAccess Mobile Server is an infrastructure product that secures delivery of WML content. The Entrust GetAccess Mobile Server will protect WML content, not translate HTML into WML content. There are several companies that offer products that perform content translation to WML.

  11. Can the Entrust GetAccess Mobile Server be extended to support other devices? (top)

    The Entrust GetAccess Mobile Server is designed around a plugable servlet architecture that supports plug-ins for additional devices. Additional plug-ins can be custom designed or we can provide a description of the interface for you to write you own.

  12. What gateways does the Entrust GetAccess Mobile Server support? (top)

    The Entrust GetAccess Mobile Server is designed to support the WAP 1.1 protocol. These standards are in flux as new gateways are under development by many companies. V1.0 has been tested with the Nokia 1.1 WAP server and OpenWave UP.link v3.x and 4.x gateway.

  13. What types of applications can the Entrust GetAccess Mobile Server support? (top)

    These are some of the general applications being used by wireless users:

    • Internal services providing employee access to company intranet information, email, or extranet access to technical and commercial information for field staff and vendors.
    • Virtual office and unified messaging services, such as integrated mailboxes with email, faxes, directories/address books, voice messages, and calendars. Access your desktop computer to append files to email or send faxes to anywhere in the world.
    • External services for providing pricing or inventory information to suppliers and distributors or for access to specific services such as online provisioning, bill payment, or customer self-care.
    • Remote services, such as home health monitoring and automated household management from special purpose devices, such as smart cards integrated into wireless devices.
    • Sales tools such as shipment tracking, distributed inventory management, and manufacturing data.
    • Information and infotainment applications providing weather, traffic reports, television programming, restaurants/hotels/travel information, and classified advertisements.
    • Banking applications providing account balances, bill payments, money transfers, account histories, stock quotes, and trading.
    • Insurance applications for damage claims and research.
    • E-Commerce applications, such as online shopping. With the Entrust GetAccess™ Mobile Server, your WAP-enabled cell phone can become a point-of-sale (POS) device capable of completing trusted transactions.
    • Localization of services providing special information based on a user's location-such as emergency 911, hotel/restaurant information, maps and directions.
    • Personalized health care services, including prescription updates, lab results, appointment scheduling, billing information and payment.
  14. What standards and protocols does the Entrust GetAccess™ Mobile Server support? (top)

    The Entrust GetAccess™ Mobile Server supports WAP 1.1, WML 1.1, and HTTP 1.1. The Entrust GetAccess Mobile Server uses a 100% pure Java solution designed to be fully compliant with TCP/IP.

  15. How quickly can the Entrust GetAccess™ Mobile Server be deployed? (top)

    The Entrust GetAccess™ Mobile Server can be deployed within an existing network seamlessly without significant disruption to existing programs. The Entrust GetAccess Mobile Server is well documented and easy to install. An Entrust account representative or sales engineer can help you assess your specific applications needs to ensure the optimal solution is provided to fit your timeframe and budget.

For more information about the Entrust GetAccess™ Mobile Server, please contact your Entrust account manager or call 1-888-690-2424, or request information online.

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